How can we help you today?

Yes! We offer Cash on Delivery (COD) nationwide across all districts in Bangladesh. You can inspect the outer packaging and pay cash directly to the courier agent upon receiving your mobile accessories.

Delivery times depend on your location:

• Inside Dhaka City: 24 to 48 Hours.
• Outside Dhaka / Other Districts: 2 to 4 Business Days via Steadfast / Pathao Courier.

Please check your exact phone model before ordering by going to Settings > About Phone on your device. Mobile phone variants (e.g., 4G vs 5G versions, Pro vs Pro Max) often have slightly different camera cutouts or dimensions. If you are uncertain, contact our customer support team with your model name!

We take extra care in bubble-wrapping all glass products and phone cases. However, if your product arrives damaged or incorrect:

1. Record an unboxing video while opening the parcel in front of the delivery agent.
2. Contact us immediately at our helpline or Facebook Messenger within 24 hours.
3. We will dispatch a free replacement or issue a full refund immediately.

You can track your order status live by visiting our Order Tracking page on the website. Simply enter your Order ID (e.g., 929) to see your real-time courier tracking number and parcel updates.

We accept multiple convenient payment options:

• Cash on Delivery (COD)
• bKash / Nagad / Rocket Mobile Financial Services
• Debit & Credit Cards (Visa / Mastercard)

Yes, absolutely! At Imanic Store, we source products directly from official manufacturers and authorized distributors. Brands like Nillkin, Baseus, Anker, Joyroom, Hoco, and Remax are 100% genuine and come with original brand packaging.

Yes! Electronics such as fast charging adapters, power banks, data cables, and wireless earbuds carry a 3-Month to 1-Year replacement warranty depending on the brand. Warranty details are explicitly mentioned in each product's description.